Understanding how to utilize Booking Products is vital for effective guest management and accurate financial handling. These products provide flexibility in adding or modifying services, fees, or discounts linked to reservations.
⚠ Note: Booking Products are distinct from Service Requests. To learn more about Service Requests, click HERE.
What Are Booking Products?
Booking Products refer to additional charges, services, or discounts that can be applied to a reservation. These can be implemented after a booking is created, regardless of its source (OTA, direct booking, etc.).
You can manage Booking Products directly through the Booking Summary. (Learn more about the Booking Summary HERE).
Breakdown of Booking Products
Type
Define the category of the product:
Additional Fee
Additional Service
Discount
Other
Note: Setting up Discounts & LOS (Length of Stay) Discounts differ. Learn more HERE.
Description
Provide a clear and detailed explanation for transparency.
Total
Set the total amount for the Booking Product.
You can add multiple products to a single reservation.
Tax Class
Assign a tax category to the product for streamlined financial reporting.
Key Features and Notes
Adding a Booking Product increases the total payable amount for the booking.
You can add products at any time during the booking lifecycle.
Payment for Booking Products is handled based on the Payment Schedule and selected Payment Method.
You can remove or edit Booking Products as needed, even after they’ve been added.
Why Use Booking Products?
Booking Products are a powerful tool for enhancing flexibility in managing reservations, offering add-ons, or correcting fees. Properly using them ensures better financial control and transparency, resulting in a seamless experience for you and your guests.