Introduction
By accessing the website or any of our services/platforms providing information, you agree to our privacy practices as set out in this privacy statement. We may change this policy from time to time. You should check this policy frequently to ensure you are aware of the most recent. At RentalWise, your privacy and the security of your personal data is, and will always be, enormously important to us. Please read this policy as it contains important information about how we use personal data that we collect from you or that you provide to us.
The site and our services/platforms may contain links to third parties’ websites, S.C. One Mineral Dev S.R.L is not responsible for the privacy practices or the content of those websites.
The site and our services/platforms may also contain links to terms of service and privacy policies of third party providers who provide tools or services on a site.
If you have any questions regarding this policy or about our privacy practices, please contact us at the relevant address set out below.
Entities
When we say ‘we’ or ‘us’ or ‘RentalWise’ in this policy, we are generally referring to S.C. One Mineral Dev S.R.L.
The terms “users” or “you” as used in this Privacy Policy, refer to owners, property managers, individual agents or rental agencies who list their properties for rent on RentalWise’s website (the “site”), as well as other users who use our platform or other tools or services we provide on a site.
What information do we collect?
Personal data is information that can be used to uniquely identify or contact a single person. We will collect and process information about users of our website and customers’ guests, in order to provide our services. Therefore, we may process any information, including personal data, that our customers’ guests provide to them or to any online booking agency.
Personal data processed by us may include, but is not limited to: name, address, e-mail address, phone number and credit card information, date of birth, records of our interactions and travel information. We do not knowingly collect or process data from anyone under the age of eighteen (18) years old.
RentalWise site may also use Google Analytics to gather statistics on site usage. This may involve the use of cookies. Google may aggregate data they collect from their various services including Google Analytics, Google Translate, Google Maps and YouTube. You acknowledge and accept that RentalWise have no control over Google’s data collection. We strongly advise you to look at Google’s privacy policy for details of their data collection practices.
4. Supply of services
We collect personal data from and about users of our website and our customers’ hotel guests through the provision of our services. We also collect information from conferences we attend.
Information you give us.
This is information about you that you give us directly through our website or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our website or services, when you report a problem with our website and when you provide us with details relating to the nature of any query or problem.
Information we collect about you.
When you visit our website we will automatically collect:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions and operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
Information we receive from other sources.
Since we work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) we may receive information from these sources;
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
Personal information that is provided to us by online booking sites using our platform.
How might we use your information?
Information you give to us. We will use this information:
to provide you with information, products or services that you request from us; to carry out our obligations under any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to carry out our obligations under any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you change your mind and decide that you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please use the unsubscribe option when we contact you;
Information we collect about you. We will use this information for the purposes of:
administering our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
improving our website to ensure that content is presented in the most effective manner for you and for your computer or other device;
allowing you to participate in interactive features of our service, when you choose to do so;
being part of our efforts to keep our website safe and secure;
We may aggregate your data into an anonymised form to help us provide more useful information to our customers and to understand which parts of the website are of most interest to visitors.
With whom we might share your information?
If we engage a third party to process an individual’s personal data on our behalf, that third party will be bound by our data privacy policies or have similar contractual obligations in relation to the storage and processing of your personal information.
We may also disclose your personal information to third parties to:
Comply with any court order or other legal obligation or when data is requested by government or law enforcement authorities;
Enforce or apply our terms of use and any other agreements;
Protect the rights, property, or safety of us, our employees, customers, or others.
Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
Cookies
A cookie is a small piece of information that is placed on your computer when you visit certain websites. When we refer to “cookies” we include other technologies with similar purposes, such as tags and identifiers. We, or third parties we do partner with, may use cookies to help us analyze our web page flow, customize our services, content and advertising, measure promotional effectiveness and promote trust and safety. Cookies are commonly used at most major transactional websites in much the same way we use them here at our site.
This website uses the following cookies:
Functional
Functional cookies are absolutely necessary for core functions such as navigating the page or accessing secure areas. The website cannot function properly without these cookies.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Analytics
Analytics cookies serve to improve the performance and functionality of this website by collecting and reporting information anonymously.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DGPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Storing personal data
We will retain your personal data only as long as is necessary for the purposes to which you consent under the Terms of Service and this Privacy Policy, or as is required by applicable law, and then we will delete it.
Rights and preferences for European Residents
The following information applies only to residents of the European Union, the European Economic Area and Switzerland who visit the Site.
The General Data Protection Regulation or "GDPR" provides protection on certain rights with respect to their personal information collected by us via our Services. Accordingly, RentalWise recognizes and will comply with GDPR and those rights, except as limited by applicable law. In summary, the rights under GDPR include:
Right of access - This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage,security and processing of that information.
Right to correction -This is your right to request correction of your personal information.
Right to erasure - This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession However, if applicable law requires us to comply with your request to delete your information, fulfillment of your request may prevent you from using our services and may result in closing your account.
Right to restrict processing - This is your right to request restriction of how and why your personal information is used or processed.
Right to object - This is your right, in certain situations, to object to how or why your personal information is processed.
Right to portability - This is your right to receive the personal information we have about you and the right to transmit it to another party.
Right to not be subject to Automated Decision-Making - This is your right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable European law, or is based on your explicit consent.
Right to Lodge a Complaint With a DPA - You have the right to make a complaint regarding our handling of your personal information with your local supervisory data protection authority (“DPA”).
To exercise any of the above-listed rights (with the exception of the right to lodge a complaint with a DPA, which you may do directly to a DPA), please contact us at [email protected] . We will process any requests in accordance with applicable law and within a reasonable period of time. We may need to verify your identity before processing your request.
Users rights
You have the right to ask us not to process, or to stop processing personal data for marketing purposes.
Our website may, from time to time, contain links to and from the websites of our partner networks, and advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.