Manage vacation rental guests with RentalWise short term rental platform.

Guest data updates during a stay are seamlessly managed within the CRM. Whether it's adding or editing information before or during the booking, our system accommodates changes effortlessly. From editing identity card details to resolving misunderstandings and managing service requests or additional guests, virtually any information can be updated and managed via the CRM interface.

You can automate the process of collecting guest information and preferences during booking using our Online Check-in Configuration feature. This allows you to set predefined requirements to enhance the guest experience, from basic ID information to photo validation. The process of understanding your guests can be customized to meet your specific needs, ensuring not only the safety of the guests but yours as well. This customizable approach enhances guest satisfaction and safety measures.

You can track guest preferences and history within the software for personalized experiences. Our designated feature allows you to create guest profiles and add notes or preferences to better manage their needs. These profiles can be edited at any time to accommodate changes, ensuring a tailored and seamless experience for each guest.

Yes, you can automate the process of sending pre-arrival information and welcome messages to guests using our Online Check-in configuration. This feature allows you to set up automated messages for various purposes, including welcoming messages, arrival/departure notifications, and prompts for additional guest information. By leveraging automated messaging, you can enhance guest communication and streamline the check-in process, ensuring a seamless and memorable experience for your guests.

Guests needing assistance with their bookings can stay in touch with you via our Unified Inbox feature. This feature provides comprehensive information, including the property they're staying in, payment status, booking overview, and details of the lead guest and additional guests. Our communication platform ensures seamless guest support throughout their booking and stay, contributing to improved guest retention and positive reviews.