Managing your bookings has never been easier with RentalWise! We’ve divided all key booking information into two main sections: Summary and Online Check-in, ensuring quick and efficient access to every detail.
A. Summary
The Summary section contains 14 key fields that cover essential booking information:
Booking Products: Add additional services, fees, discounts, or any extra charges.
Service Requests: Attach pre-created service requests. (Learn more about creating Service Requests HERE)
Notes: Add any relevant notes, such as concierge details, guest messages, or travel purpose confirmations.
Payment Schedule: Manage payments or refunds using credit cards, offline methods, or Stripe integration. (Learn more about Payment Schedules HERE)
Damage Deposit: Configure or authorize the damage deposit for the booking.
Booking Details: Includes lead guest, property details, booking dates, and payment status.
Payment Method: Confirm or edit payment methods, with the option to use Stripe for automation. (Learn more about Payment Methods HERE)
Security Deposit Link: Forward the link to guests manually or automate its dispatch as part of the booking process.
Booking Summary: Overview of key booking details.
Booker: Information about the individual making the booking.
Changeover Days: Set or adjust changeover days.
Travel Agent Commission: Update per booking or use default settings configured under Travel Agent Commission. (Learn more HERE)
Owner Share: Configure the homeowner's revenue share. (Learn more about Homeowner Shares HERE)
PM Share: Set up the property manager's revenue share. (Learn more HERE)
Additional information in regards to the Booking Summary can be accessed HERE
B. Online Check-in
The Online Check-in section provides details on the guest's check-in process and associated tasks:
Arrival: Guest's arrival details.
Departure: Guest's departure details.
Additional Guests: Information about additional guests.
Staff Notes: Notes related to staff or service management.
Sleeping Arrangements: Details about room assignments and accommodations.
Online Check-in Form: Pre-configured form accessible here to be forwarded to your guest or as part of an automation. (Learn more about configuring it HERE)
Lead Guest Documents: Automatically populated when the online check-in form is completed or manually uploaded as needed.