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Billing & Subscriptions

At RentalWise, we believe in simplicity and fairness with our ONE Plan:

  • No premium tiers.

  • No long-term commitments.

  • No commissions or revenue percentages.

  • Just a straightforward monthly price per property.


Setting Up Billing

To avoid service interruptions after your trial period ends, ensure you attach a valid Payment Method during the onboarding process. (Learn more about the Onboarding Process and Trial [HERE].)

How to Attach a Payment Method:

  1. Go to Settings > Billing > Attach Payment Method.

  2. Choose a supported payment method: Maestro, MasterCard, or Visa.


What You Can Find in Billing Settings

Within Billing Settings, you’ll find essential account details, including:

  • The number of properties you are managing on RentalWise.

  • The number of users invited to your platform.

  • Information about your next invoice.

  • Your Billing Details.


How to Cancel Your Subscription

If you need to cancel your subscription:


  1. Go to Settings > Billing > Invoice History > Cancel Subscription.


Properly configuring your billing details is ESSENTIAL to:
Ensure your VAT is waived (if applicable)
Maintain accurate financial management

You can configure your billing details under:
SETTINGS → BILLING


Important Information About VAT

  • EU users must include their country code in their VAT ID.

  • A VAT ID consists of two components:

    • Part 1: The business is registered for VAT in their country.

    • Part 2: The business is also registered with the EU for cross-border transactions.


How to Verify Your VAT Registration

🔎 If you've completed both Part 1 & Part 2, your VAT ID should be valid and can be checked here:
EU VAT Validation Tool


How VAT is Applied in RentalWise

  • If your VAT ID is valid in the EU system → Your VAT is waived on RentalWise invoices.

  • If your VAT ID is NOT registered with the EU → VAT will be applied.

Since the VAT registration process differs by country, we do not provide specific guidance on how to complete Part 2. Please consult your local tax authority for assistance.

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