Custom merge fields are specialized fields unlocked through specific integrations, enabling you to enhance the functionality and personalization of your message templates and automations. By connecting with tools like Hostkit or other third-party platforms, you gain access to additional data points tailored to your operations.
Hostkit Integration
After integrating with Hostkit, the following custom merge fields become available:
Hostkit Property ID: {{ hostkit.property.id }}
Hostkit Booking Reference: {{ hostkit.booking.reference }}
Hostkit Guest Portal Link: {{ hostkit.guest.portal_url }}
Hostkit Additional Services: {{ hostkit.booking.services }}
These fields can enrich communication by providing details such as the guest's portal access, specific property identifiers, and any additional services requested during the booking process.
Benefits of Custom Merge Fields
Enhanced Personalization: Include integration-specific details in your messages for a tailored guest experience.
Streamlined Operations: Automate processes using fields unique to your integrations, saving time and reducing errors.
Broader Functionality: Access a wider range of data points, empowering you to create more complex workflows and templates.
Coming Soon: More Integrations
We are continuously expanding our platform's capabilities by collaborating with leading integrations in the short-term rental industry. Soon, you'll have access to:
Dynamic Pricing Tools: Custom merge fields for pricing adjustments and revenue insights.
Cleaning and Maintenance Apps: Fields related to service schedules and team assignments.
CRM and Marketing Tools: Merge fields for guest segmentation, targeted campaigns, and loyalty programs.
These features will allow you to automate and customize communications with unprecedented efficiency.
Best Practices for Custom Merge Fields
Check Field Availability: Ensure your integration supports the merge fields you plan to use.
Map Fields Carefully: When setting up custom fields, double-check their mapping to prevent errors.
Combine with Default Fields: Use custom fields alongside default merge fields for a comprehensive message template.
Test Integrations: Preview messages to verify that custom fields populate correctly before sending them.
By leveraging custom merge fields, you unlock new possibilities for automation, communication, and guest satisfaction in your short-term rental business.