At RentalWise, we prioritize seamless guest communication to help streamline your operations and create a unified management experience. With the Unified Inbox, you have a centralized hub for all your guest interactions, eliminating the need to juggle between platforms.
Supported Channels
By default, the Unified Inbox integrates with the following industry-leading platforms:
Airbnb: Manage inquiries, booking confirmations, and guest follow-ups with ease.
Booking.com: Communicate directly with guests from inquiry to checkout.
VRBO: Stay on top of guest requests for vacation rental bookings.
Expedia: Ensure timely and efficient responses to your global traveler audience.
RentalWise Website: Communicate seamlessly with guests booking directly through your RentalWise-powered website.
Extended Channel Support
For users with diverse distribution channels, the Unified Inbox can be further extended to support other platforms through the RentalWise OpenAPI. This allows for:
Custom integrations with third-party communication systems or niche booking platforms.
Automation and synchronization of communication across multiple channels.
Detailed technical documentation is available for developers interested in setting up integrations.
Why Use the Unified Inbox?
Centralized Communication: No more switching between platforms—handle all messages in one place.
Streamlined Workflow: Automate guest responses and track communication history across channels.
Enhanced Response Time: Consolidated notifications ensure you never miss a guest inquiry or request.
Improved Guest Experience: Keep communication consistent and professional regardless of the channel.
Getting Started
Connect Your Channels: Go to Settings - Integrations and link your supported platforms.
Access Your Unified Inbox: Navigate to the Inbox section in your dashboard.
Optional: Extend Support with OpenAPI: Explore the OpenAPI Documentation for custom integrations.
By integrating all your guest communications into the Unified Inbox, RentalWise ensures a streamlined experience for both you and your guests, fostering professionalism and efficiency at every touchpoint.