Crafting professional and visually appealing messages is key to effective guest communication. With RentalWise, you can fully customize your Message Template Layouts to ensure your communication is tailored and professional, whether sent via integrated channels or email.
Customizing Message Template Layouts
Accessing and managing your layouts is simple:
Navigate to Layouts:
Go to Unified Inbox → Message Templates → Layouts.
Default Layout:
RentalWise provides a default layout that is pre-optimized for clarity and professionalism. You can customize this to better match your brand identity.
Create New Layout:
Click on Create Layout to start from scratch or design a layout for specific scenarios, such as reservation confirmations, special offers, or guest reminders.
Customization Options
The Message Template Layouts allow for:
Brand Identity Integration: Add your logo, adjust fonts, and align colors to match your branding.
Dynamic Content Fields: Insert placeholders for guest-specific details (e.g., name, booking details, check-in time).
Layout Adjustments: Rearrange elements like headers, footers, and body content for better readability.
Rich Media Support: Incorporate images, hyperlinks, or attachments to enrich your communication.
Best Practices for Layouts
Keep It Clear: Use headings and bullet points to make key details stand out.
Include Call-to-Actions: Direct your guests toward their next steps, like confirming reservations or checking policies.
Test Before Sending: Always preview your templates to ensure the layout appears correctly across devices.
Match Channels: Customize layouts depending on whether the message is sent via email or through booking channels for optimal formatting.
Need Help?
If you need guidance on creating or customizing layouts, our Support Team is here to assist. Reach out via the Chat feature in your RentalWise dashboard for personalized support.
By leveraging Message Template Layouts, you can deliver a polished and consistent experience that enhances communication and reflects your professional standards.